In Bob Dylan's classic song The Times They Are A-Changin' he makes a poetic call to embrace change; it is "sink or swim".
Come gather 'round people
Wherever you roam
And admit that the waters
Around you have grown
And accept it that soon
You'll be drenched to the bone.
If your time to you
Is worth savin'
Then you better start swimmin'
Or you'll sink like a stone
For the times they are a-changin'. HT
Change is rapidly hitting all sectors of life...economic, political and spiritual. How are you responding to the changes all around you? And how are you leading your people through the changes facing all of them?
In the Center for Creative Leadership newsletter they offered an insightful article on 4 Ways to Respond to Change.
1. The entrenched. Denial and/or "action frenzy" are the initial responses of people who are entrenched, according to Bunker. They tend to focus on riding out the change, but feel anxious and angry. They blame the organization for messing up what was working. The entrenched avoid taking risks but will continue to work hard.
Leadership Tip - To get through a tough transition, the entrenched need carefully paced learning activities, a safe place to test the new things they are learning, job opportunities that are developmental, and encouragement along with their feedback. Guide, push, but don't throw them into too-big roles too soon.
2. The overwhelmed. Bunker says the first signs that someone is overwhelmed are withdrawal and immobilization. People in this group often report feeling depressed and powerless. Because they are spending most of their energy trying not to think too much about what is happening, they have sincere difficulty learning what is needed to survive in the new environment. Their negative mindset can become infectious and inhibit the learning of others.
Leadership Tip - The overwhelmed need to be developed in place, rather than rushed toward empowerment or a major job change. They need support from superiors and peers who can, in effect, calm the waters.
3. The poser. False bravado is the initial reaction of the poser. People in this group express a high level of confidence about handling any change they encounter and are always eager to move on. "Unfortunately, their competence and self-awareness fail to keep pace with their bravado and self-promotion," says Bunker. "They jockey for positions of influence and recognition, but do not learn well and may lead the organization in the wrong direction."
Leadership Tip - The posers, who overestimate strengths and underestimate weaknesses, need regular, objective and accurate feedback, and they need to focus on development rather than taking action. Be careful not to rely on posers for key roles or to overload teams with posers.
4. The learner. Learners feel challenged and stretched, but in control of their destinies, says Bunker. In most organizations, these individuals tend to be at the center of the action as change unfolds. They look for opportunities in ambiguous and difficult situations and bounce back in the face of adversity. They seek to fill in gaps in their own development and need high-impact developmental assignments. They should also be rewarded and supported for being key players in the transition process.
Leadership Tip - If there is a risk associated with this group, it is the potential for burnout. Leadership may place excessive demands on them. Be sure to provide some relief from the expectation that they fill so many critical roles. HT
Leading through changing times is tough! It involves care for those you are leading, courageous decision making and confidence in God's providence. Joshua was a young leader who faced changing times and found the courage to lead not in himself but in the providence, promises and presence of God.
"Be strong and courageous, because you will lead these people to inherit the land I swore to their forefathers to give them. Be strong and very courageous. Be careful to obey all the law my servant Moses gave you; do not turn from it to the right or to the left, that you may be successful wherever you go. Do not let this Book of the Law depart from your mouth; meditate on it day and night, so that you may be careful to do everything written in it. Then you will be prosperous and successful. Have I not commanded you? Be strong and courageous. Do not be terrified; do not be discouraged, for the LORD your God will be with you wherever you go." (Joshua 1:6-9)